"If you can’t stand the heat, get out of the kitchen", is a common cliché in organizations.  Every project has to some degree conflict between individuals / groups. In order to be successful,  the project manager needs to understand and manage conflict. This program provides time tested methods for reducing and managing conflict, resulting in high performing project teams along with reduced stress for the project manager. This talk will teach:

• Why conflict exists during project execution
• Conflict is not always bad, a look at the beneficial aspects
• Negative aspects of conflict
• An ounce of prevention - avoiding conflict
• Methods of resolving conflict with individuals
• Resolving conflict with groups on the project level
• Enhancing project team performance